Our Returns Policy
We want you to love every piece. If something isn't right, we offer free returns within 60 days of purchase on all full-price items — no questions asked.
Start Your Return
Visit our returns portal and enter your order number and email address to generate a prepaid return label.
Pack & Ship
Pack the item securely in its original packaging with tags attached. Drop it off at any UPS location.
Refund Processed
Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.
Return Eligibility
To be eligible for a return, items must be:
| Condition | Eligible |
|---|---|
| Unworn and unwashed | ✓ Yes |
| Original tags attached | ✓ Yes |
| Returned within 60 days | ✓ Yes |
| Full-price items | ✓ Yes |
| Sale or discounted items | ✗ Final sale |
| Worn, washed, or damaged | ✗ Not eligible |
Exchanges
We offer exchanges for a different size or colour of the same item, subject to availability. To request an exchange, start your return as normal and select "Exchange" in the returns portal. We'll ship your new item once we receive your return.
Faulty or Incorrect Items
If you've received a faulty or incorrect item, please contact us within 7 days of delivery with your order number and a photo of the issue. We'll arrange a replacement or full refund at no cost to you.
Refund Timeline
Once we receive your return, please allow 5–7 business days for your refund to be processed. Depending on your bank, it may take an additional 3–5 business days to appear in your account.